Privacy Policy

Prolong Pharmaceuticals, LLC (“Prolong,” “we,” “us” or “our”) is committed to maintaining the privacy and security of the personal information of visitors to our websites, including prolongpharma.com (collectively, the “Website”). We are also committed to complying with all laws applicable to the collection, use and disclosure of personal information. This Website Privacy Policy (this “Policy”) describes the personal information we collect through the Website, how we use and disclose it, and the choices and rights you may have with respect to it. Please read this Policy carefully. By using the Website or submitting information to us, you acknowledge that you have read and understood this Policy and agree to its terms. This Policy does not apply to (i) information collected in connection with any clinical trials, which are governed by the applicable study protocol and informed consent documents and by the privacy practices of the clinical trial sites, or (ii) to information collected from employees, potential employees, contractors or business contacts in other contexts. Prolong is not a health care provider or health plan, and the Website is not intended for the collection of information about your health. Please do not submit health information about yourself or others through the Website or by email.

Privacy Policy updates

Prolong reserves the right to change this Policy at any time to reflect changes in our practices, the Website, applicable law or the needs of our customers or business. Upon any update or modification, we will post any revised Policy on the Website and update the “Last Updated” date at the top of this page. Your continued use of the Website after a revised Policy is posted constitutes your acknowledgment of the revised Policy.

The information we collect

First, we passively collect information that is automatically sent to us by your web browser. This information typically includes your domain name (the website name after the “@” in your e-mail address), your Internet Protocol (IP) address, browser type and version, operating system, device identifiers, the pages you view and links you click, the dates and times of your visits, and general geographic location derived from your IP address. We collect this information using cookies, web server logs and similar technologies, as described below. It may also contain additional information. The amount of information sent depends on the settings of your web browser; please refer to your browser to learn what information it sends.

Second, we may actively obtain website usage information about you via Cookies and similar technologies. Cookies are computer-generated, unique identifiers. By providing each user a unique identifier, we can recognize repeat visitors and compile data on how our websites are used. Your computer can be specially configured to reject cookies; please refer to your browser for more information. In the event that we use cookies, our cookies will generate only limited information (as described in this Privacy Policy); they will not, in general, tell us where you go on the Internet. We do not use cookies or other tracking technologies for targeted advertising, and we do not permit third parties to collect personal information through the Website for their own advertising purposes.

Third, we may collect personally identifiable information that you submit via online registration forms, mail, e-mail, fax, or phone, or when you contact us at our career section or contact areas of our websites. If you e-mail us, you are voluntarily releasing information to us. In addition, we may have collected similar information from you in the past. By using our websites, you are consenting to our continued use of any such information.

How we use information

We use the personal information we collect, including information we automatically receive from your web browser, and any information generated by cookies, for the following purposes: (i) to operate, maintain, secure and improve the Website, (ii) to understand which pages visitors view and how the Website is used, (iii) to develop statistics that are helpful to understanding how our websites are used, and how we can continue to improve them, (iv) to respond to your inquiries and requests and otherwise communicate with you, (v) to provide you with news, publications and other information about Prolong that you request or that we believe may be of interest to you, (vi) to evaluate applications for employment, (vii) to detect, investigate and prevent security incidents, fraud and other unlawful activity, (viii) to comply with legal obligations, enforce our Terms and Conditions of Website Use and protect our rights and the rights of others, and (ix) for any other purpose disclosed to you at the time the information is collected or to which you consent.

We may de-identify or aggregate personal information so that it no longer reasonably identifies you, and use such information for historical, statistical, research or business planning purposes. Where we maintain de-identified information, we will maintain and use it only in de-identified form and will not attempt to re-identify it, except as permitted by law to test our de-identification processes.

Sharing and disclosure

We may contract with third parties to maintain and host our websites, and may partner with other service providers in order to provide fulfillment of information requests or other services. These companies may have access to personal information you submit to our websites, but we contractually require that such third partiesmaintain the confidentiality of your personally identifiable information and limit their ability to re-use or re-disclose it. The categories of recipients that may receive your personal information are: (i) service providers that perform services on our behalf, such as website hosting and maintenance, analytics, information technology, email delivery, recruiting and professional services, which are contractually required to maintain the confidentiality of personal information and to use it only to provide services to us, (ii) our affiliates and entities under common ownership or control, for the purposes described in this Policy, (iii) professional advisors, such as lawyers, auditors and insurers, where necessary, (iv) government authorities, law enforcement, courts and other parties where we reasonably believe disclosure is required by law, regulation, subpoena or other legal process, or is necessary to investigate security breaches, fraud or other unlawful activity, to enforce our Terms and Conditions of Website Use, or to protect the rights, property or safety of Prolong, Website visitors or others, and (v) a successor or prospective purchaser, and its advisors, in connection with a merger, consolidation, acquisition, financing, reorganization, sale of assets or similar transaction.

We will not sell your information to any other company or organization. However, in the event of a merger, consolidation or other corporate reorganization, we may transfer your personally identifiable information to a successor who is bound by the terms and conditions of this policy.

Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to respond to your inquiries, maintain our business records, comply with legal, tax and regulatory obligations, resolve disputes and enforce our agreements. The retention period for each category of personal information depends on the nature of the information and the purposes for which it was collected.

Changes or updates to your information

Prolong understands that you may wish to change your information or preferences that you have provided to us. If you wish to change any of the information provided to us, or to unsubscribe from news or other communications from Prolong, you may contact us by sending an email to info@prolongpharma.com for further information. We will honor opt-out requests as required by law, although we may continue to send you non-promotional communications, such as responses to your inquiries.

State law

For purposes of the California Consumer Privacy Act, in the preceding twelve (12) months we have collected the following categories of personal information through the Website: identifiers (such as name, email address, postal address, telephone number and IP address), personal information (such as contact information), professional or employment-related information (such as employer, title and, for job applicants, résumé and application information), and Internet or other electronic network activity information (such as browsing history and your interaction with the Website). We collect this information directly from you and from your browser or device, use it for the purposes described under “How We Use Information,” disclose it for business purposes to the categories of recipients described under “Sharing and Disclosure,” and retain it as described under “Data Retention.” We do not collect or use sensitive personal information for purposes other than those permitted under the California Consumer Privacy Act, and we do not offer financial incentives in exchange for personal information. Certain state laws permit residents to request certain information about a business’s disclosure of personal information to third parties for those third parties’ direct marketing purposes. Prolong does not disclose personal information to third parties for their own direct marketing purposes.

Security

Prolong and its service providers use reasonable physical, technical and administrative security measures designed to protect the information you submit at our Websites from unauthorized use, disclosure or access. These measures include limited access to our computer facilities, access controls, encryption of data in transit and secure hosting. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its security, and any transmission is at your own risk. You should not send sensitive information to us by email. If we become aware of a security breach affecting your personal information, we will notify you and the appropriate authorities as required by applicable law.

Children’s privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it. If you believe that a child under 13 has provided us with personal information, please contact us at info@prolongpharma.com.

Job applicants

If you apply for a position with Prolong through the Website or by email, we collect the information you provide in your application, résumé, cover letter and related communications, and we may collect additional information from references, from background checks (where permitted by law and with your authorization) and from publicly available professional sources. We use this information to evaluate your application and qualifications, to communicate with you about the recruiting process, to comply with legal obligations and, if you are hired, for onboarding and employment purposes. We may share applicant information with our affiliates, recruiting service providers and professional advisors. We retain applicant information as described under “Data Retention” and may retain it to consider you for future opportunities unless you ask us not to.

Additional information

The Website is operated from, and is intended for visitors in, the United States. When you submit personal information at one of our websites, it goes to our US based offices. If you are outside of the United States, by submitting personal information to this Website, you are consenting to send that information to the United States for the purposes described in this Policy. If you are outside of the United States, please note that the United States may have different laws concerning the privacy of personal information than your country of residence.

For your convenience, this Website contains hyperlinks to other websites outside of Prolong. While Prolong has adopted this Policy, we can make no promises or guarantees regarding data collection on hyperlinked pages and websites that are not owned by us, and this Policy does not apply to them. We therefore recommend that you read the privacy policy or statement for each website you visit.

About us

If you have questions about this Policy or our privacy practices, or wish to exercise any of the rights described above, please contact us at: Prolong Pharmaceuticals, LLC, Attention: Privacy, 300 Corporate Court, Suite B, South Plainfield, New Jersey 07080; info@prolongpharma.com. If you have a disability and need this Policy in an alternative format, please contact us using the information above and we will provide it.